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EU Standards for eLearning Accessibility & Inclusion and How to Deal With Them

Discover the essentials of the European Accessibility Act (EAA) and learn practical steps to ensure your eLearning platform is accessible, inclusive, and compliant, offering equal learning opportunities for everyone.


Illustration of WCAG 2.1 accessibility guidelines showing diverse individuals using various digital devices to highlight inclusive web design practices.
WCAG Standard 2.1


What is the European Accessibility Act (EAA)?


Imagine you're planning a big community event, and you want everyone to feel welcome and included. You consider various needs: you put up clear, large signs so everyone can find their way easily, provide food options for people with allergies, set up seating areas that are comfortable for elderly guests, make sure that the location is accessible to wheelchairs, and ensure the lighting is gentle enough for those sensitive to bright lights.  


The European Accessibility Act (EAA) is like this inclusive planning, but for digital platforms. It's about making sure eLearning environments are accessible to all users, including those with disabilities, different age groups, and varying levels of technical ability. 


Our world is evolving daily. Every day we face new challenges in the online world as well as in our private lives. Learning should not be one of these challenges.  

Accessibility, in all its forms, is crucial for everyone, but especially for those, who depend on it. The daily lives of 80 million people in the European Union are to some degree affected by a disability.  


The EAA, which was adopted in 2019 and will be enforced in 2025, mandates that eLearning content and interfaces be designed to be inclusive, ensuring everyone has equal opportunities to access and benefit from online education.  


It is a directive aimed at improving the accessibility of products and services for people with disabilities across the EU. Enforced in 2025, the EAA mandates that various sectors, including ICT, banking, and transportation, adhere to specific accessibility standards. For eLearning platforms, this means ensuring that digital content and user interfaces are accessible to all users, regardless of their disabilities.



Why is accessibility in eLearning so important?


Accessibility is a fundamental right. Ensuring eLearning is accessible allows all learners, regardless of their abilities or background, to access the learning content, promoting equality and equity. Inclusive learning design should be integrated from the start, not as an add-on, to provide the best experience for everyone. By embracing accessibility and inclusive practices, you break down barriers, eliminate inequalities, and foster equitable, participatory learning for all.



Illustration showing the difference between equality and equity. In the equality section, individuals of different heights stand on equally sized boxes to reach apples on a tree, but not everyone can reach. In the equity section, the boxes are adjusted to ensure everyone can reach the apples regardless of their height.
Accessibility delivers the best learning experience for everyone

Benefits of Accessibility 


Making your eLearning platform accessible is like giving everyone a front-row seat in a classroom. It ensures that all learners, including those with disabilities, can easily access and benefit from your content. This inclusivity not only enhances the learning experience but also broadens your audience, making your platform a go-to resource for a diverse range of learners.  


That way organisations and companies can reach a wider audience, including many people with disabilities who haven’t had access to their content before, leading to a richer learning community. In addition to making their content more accessible to people with disabilities, many of the features such as an easy-to-understand text or simple and clear navigation can improve the user experience for all users, not just those with disabilities. 


A 2012 Eurobarometer study on accessibility in the EU shows that 86% of respondents believe that better accessibility of products and services would improve the lives of a great majority of people, such as people with disabilities, the elderly as well as pregnant women, people travelling with luggage, and many more… 



Legal and Ethical Issues 


Compliance with the EAA is not just a legal requirement but also an ethical obligation. Providing accessible eLearning platforms helps to prevent discrimination and promotes equal opportunities in education. Failure to comply with the terms of the EAA could result in legal proceedings or financial penalties, so companies must consent to the act to avoid legal action or reputational damage. 


Young woman in a wheelchair studying at home with a laptop, notebook, and headphones, illustrating accessible eLearning practices.


How can companies ensure compliance?


By June 2025, businesses in the EU must meet the accessibility standards set by the EAA. Non-compliance can result in penalties, fines, or other consequences. To avoid legal and reputational damage, companies need to adhere to the act's guidelines. Although small businesses with fewer than 10 employees and less than 2 million Euros in annual turnover may be exempt, all other companies must ensure compliance. 



Implementing WCAG Guidelines 


The Web Content Accessibility Guidelines (WCAG) provide a comprehensive framework for making web content accessible. Key principles include providing text alternatives for non-text content, ensuring content is easily navigable and readable, and making it easy for users to interact with and understand the content. Essentially, WCAG ensures that web content is perceivable, operable, understandable, and robust – meaning it’s easy to see, use, and comprehend, and works well with different devices and assistive technologies.  


So, what does this have to do with the European Accessibility Act (EAA)? The EAA uses the WCAG guidelines as the standard for accessibility. This means if your eLearning platform follows WCAG, you’re on the right track to being compliant with the EAA.  


By adhering to these guidelines, you ensure your content is accessible to everyone, from people with disabilities to those who might face other barriers like technical issues or age-related challenges. This makes your platform inclusive and user-friendly, which is exactly what the EAA aims to achieve. 


Illustration of UX and UI design process, with a man sketching a mobile interface and a woman working on a laptop, highlighting the collaboration in creating accessible user experiences.
Accessible design in eLearning fosters inclusivity for all learners.


Accessible Design Practices for eLearning 


Creating an accessible eLearning platform ensures that every learner, regardless of their abilities, can navigate and benefit from the educational content provided. Here are a few practices to get you started: 


  • Colour Contrast: High contrast between text and background improves readability, especially for users with visual impairments or colour blindness. Use tools like the WebAIM Colour Contrast Checker to ensure your text stands out​. 

  • Text Alternatives for Multimedia: Provide text alternatives for all multimedia content. This includes captions for videos, transcripts for audio, and alt text for images. Captions should be synchronised and descriptive to convey full context​. 

  • Simplified Navigation: Keep the navigation simple and consistent. Use clear, descriptive labels for links and buttons. A logical structure with well-organised sections and subsections helps users find information quickly​. 

  • Flexible Content Presentation: Allow users to adjust content presentation to meet their needs. Options to change text size, contrast settings, and font styles are essential. Responsive design ensures that the content is accessible on various devices​. 



Tools and Resources 


Regularly use tools to identify and fix accessibility issues on your eLearning platform. Recommended tools include: 

  • AXE Accessibility Checker: A browser extension that tests your web pages for compliance with WCAG standards, highlighting areas needing improvement​ 


Regular audits using these tools can help maintain a user-friendly and compliant eLearning environment. Keeping your platform updated with the latest accessibility standards ensures all users can benefit from your educational content, leading to a more inclusive learning experience. 


To ensure that all learners can access and participate in meaningful, challenging learning opportunities, you should follow the Universal Design for Learning (UDL) framework. UDL guides the design of learning environments to be accessible, inclusive, equitable, and challenging for every learner. To effectively implement these principles, you can use the UDL Guidelines, a valuable tool for applying Universal Design for Learning in your educational practices. 


Elderly couple using a tablet and smartphone, seated in a living room, demonstrating the importance of accessible eLearning for all ages.
Accessible eLearning empowers all generations to stay informed and connected.


Common Accessibility Barriers in eLearning 


Creating an accessible eLearning environment involves understanding and addressing various barriers that different users might face. Accessibility is not just about making content available; it’s about ensuring everyone can interact with and benefit from the material equally. Here are some common accessibility barriers in eLearning and how to mitigate them: 


  • Visual Impairments 

    • Issues like low contrast, small text sizes, and non-descriptive links can hinder access for users with visual impairments. Providing alt text for images and ensuring scalable text can mitigate these barriers​​. 

  • Hearing Impairments 

    • eLearning content that relies heavily on audio without providing transcripts or captions can exclude deaf or hard-of-hearing users. Incorporating captions and sign language options where feasible can enhance accessibility​. 

  • Cognitive Impairments 

    • Complex navigation structures, inconsistent layouts, and lack of clear instructions can create obstacles for users with cognitive disabilities. Simplifying navigation, providing clear headings, and breaking content into manageable chunks can help​. 

  • Motor Impairments

    • Users with motor impairments may struggle with precise movements required for navigating a website. Ensuring keyboard accessibility and providing ample time for interactions can alleviate these challenges​. 

  • Neurodivergence 

    • Users who are neurodivergent may face challenges with overstimulation from complex designs, or difficulty focusing on content. Offering options to customise the interface, such as reducing animations and providing distraction-free modes, can significantly improve their experience. 


What are challenges that might cause problems in the implementation of the EAA? 


Some of the EAA guidelines state that platforms must be visible, usable and easy to understand for people with disabilities. The creation of alt-texts for images, graphics or other non-text-content is aimed at people with visual impairments or learners who generally prefer to listen to the content via a text-to-speech tool.  


One problem that might arise here, is, that content creators may not be able to describe the image well enough for learners to understand at a deeper level. The use of specific AI tools could be a good solution to this problem.  


In the world of eLearning, working with unadopted e-book files can also become a problem. It is often essential for people with disabilities to use screen readers, text-to-speech software or other assistive technologies. In this case, it is highly important that these files are designed with the thought of these tools in mind, otherwise technical malfunctions may occur.  


Illustration of a diverse group of people with disabilities, including individuals using a wheelchair, crutches, a prosthetic leg, and a guide dog, promoting accessibility and inclusion.
Creating eLearning environments that are accessible to everyone is essential for inclusive education


Conclusion


Making eLearning platforms accessible is both a legal requirement under the EAA and an ethical imperative. By adhering to accessibility standards and implementing inclusive design practices, educators and businesses can ensure that their digital learning environments are welcoming to all learners. Not only will you make it easier for everyone to consume your content, but you are likely to see an increase in reach as you make the content displayed accessible to everyone. People who may not have had the opportunity to engage with the content will now be able to do so. In conclusion, it can be said that the European Accessibility Act will benefit all people, regardless of disability, origin, gender or neurodiversity.  


Looking ahead, as technology continues to evolve, the future of eLearning holds exciting possibilities for even greater accessibility and inclusion, ensuring that everyone has the opportunity to learn and grow in a supportive digital environment. 


Are you ready to dive deeper into the topic and fully prepare to meet EU Standards for Accessibility & Inclusion? Enroll in the free course on Accessibility and Digital Learning on atingi. This course will not only enhance your understanding but also ensure you effectively address these standards, all while having fun. 


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